I was reminded by myself that I have not been connecting with my staff in the office of late after having an impromptu one-on-one with one of them. So as we're driving back from another meeting outside, I took the opportunity to invite another to sit in my car and I invited her to open up whatever issue she had in mind or wanted to raise and everything will stay confidential. I felt it was a great experience to be able to listen to whatever problems she might be facing, to hear her views, let her speak her mind. But I was also shocked that she was still gossiping with her colleagues and I suggested to her to stop that as that is an unhealthy act. They still have much to learn about the poison that is gossiping.
I'm also practising my listening skill and with no judgement. Taking your advise about requesting the other party to repeat themselves when I lost them to my mind. Today was also another realisation when I met up with my insurance agent. It was so easy for my mind to drift off when he's talking about numbers. I am shocked with my new level of awareness how much numbers don't go into my comprehension. Asking him to repeat again was also another way for me to bring myself back to the present and pay attention to what he's talking about.
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